Privacy Policy
Football Technical Institute ("FTI") · Effective October 13, 2026
Who we are
FTI runs small-group soccer training at 8119 Exchange Dr., Austin, TX. This policy covers ftitraining.com and the FTI Parent App (web and mobile). Our enrollment, scheduling, waiver, payment and messaging tools are provided by Simplo, which processes data on our behalf.
What we collect
- Parent / guardian: name, email address, phone number.
- Player: name, date of birth, preferred foot, experience level, class placement and attendance.
- Agreements: the signed training policy, with the signer's name, time, IP address and device, kept as a tamper-evident record.
- Bookings and membership: sessions reserved, check-ins, membership plan and status, member card code.
- Payments: handled by Stripe. We never see or store full card numbers; we receive the payment status and the last four digits.
- Device: if you install the mobile app and allow notifications, a push-notification token for your device.
- Usage: standard server logs (IP address, browser, pages requested) to keep the service secure.
Children
The app and website are for parents and guardians, not for children to use on their own. Player information is provided by, and controlled by, the parent or guardian. We do not knowingly collect information directly from children under 13. A parent can review or delete their player's information at any time (see below).
How we use it
- To place players in classes, reserve sessions, take attendance and run open play and rentals.
- To bill memberships and session fees, and to send receipts.
- To send login codes, booking confirmations, schedule changes and session reminders by email, and by push notification if you opt in.
- To contact you about your player or your account.
- To keep the service secure and prevent abuse.
Who we share it with
Only service providers that run the product for us: Simplo (platform and database, hosted in the United States on Supabase and Vercel), Stripe (payments), Resend (email delivery), Expo (push notifications for the mobile app). Each processes data only to provide its service to us. We share information when the law requires it.
Your choices
- Notifications: turn push notifications off in your phone's settings; email reminders can be stopped by asking us.
- Access and correction: email us and we'll show you or fix what we hold.
- Delete your account: in the app, Account → Delete my account. This cancels your membership, removes your contact details and device tokens, and anonymizes your records. Signed agreements and payment records are kept as long as the law requires.
Retention and security
We keep account data while you have an active membership and for a reasonable period afterwards, then delete or anonymize it. Data is encrypted in transit and at rest; payment credentials are stored by Stripe, not by us.
Contact
Questions or requests: ftiabraham@icloud.com · (512) 897-2081 · FTI, 8119 Exchange Dr., Austin, TX. We'll update this page if our practices change and note the new effective date.